Rugged Xtreme Utility Toolbag - Medium (Orange)

We offer free returns for 30 days from date of delivery/receiving of order. However, not all items are eligible. Any exclusions will be called out on product pages and / or at checkout. To be eligible for a return:

Item(s) have to be initiated for return and placed in the post within 30 days of the delivery/receiving of order.Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.Item(s) must be in the original packaging, which must be in original condition. This includes attached swing tag, bow, shoe boxes and jewellery packaging.

You will be asked to put your photography skills to the test and provide a photo of your item prior to sending it back to us so we can assess the condition.

Send us an email with the heading "Return - (insert items name) - (your name)" as the heading to info@nipperstore.com.au

*Please note: If you are returning one of your items from a bundle, it will not be reimbursed to you at full RRP.

Fair Dinkum we send all over 'straya!

The Nipper Store delivers products anywhere in Australia!

Kalgoorlie, Broken Hill, Southern Cross, Mount Isa, Coober Pedy... and everywhere else in this great land of ours.

International shipping is not available automatically via the online store. Please email us at info@nipperstore.com.au to make special arrangements and we will take each order as it comes from international customers.

✔︎  You’ve made an order, your gear is on its way - now what?

Once an order is placed, our team will carefully collect your items and package it , so please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.

Your gear will be sent via Australia Post, and then it should be safely in your patiently waiting hands within 2-8 business days**.

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If you want us to follow up on a package that you feel has taken too long, please get in touch at info@nipperstore.com.au.

The Nipper Store uses Heaps Good packaging, an Australian based, environmentally friendly packaging supplier, who's plastics are all compostible.

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Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post’s delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home.

*Please note: We send via signature required post to ensure safe delivery - if you opt for ‘Authority To Leave’ yourself, we are not responsible for the package in the rare case it is missing or stolen.

**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck - it’s ready to go!